Promotion applicable to both hotel-only and package bookings. Applies to all properties and room categories, with the exception of Villas and Residences. Applies to new reservations and existing reservations, who will have the option to cancel and reserve again to obtain the benefit. Full payment for paid room and minimum three (3) night stay is required in order to receive complimentary room. Payment for first room is non-refundable. Complimentary room reservation applies strictly to the same number of guests, nights and same or equivalent room category as the first paid room. In the event of any variation to this, the guest will be fully responsible for covering any applicable rates. Complimentary room is transferable and can be used in the same stay or in a future stay until December 20, 2020 (check out). Complimentary room may only be used to extend the length of stay in the paid room if the paid reservation is for a minimum of five (5) nights. Complimentary room cannot be used prior to the paid room. Complimentary room can be used at another hotel, with the following restrictions:
• Paid room reserved at Le Blanc Spa Resort Cancun/Los Cabos or The Grand at Moon Palace = complimentary room at any Palace Resorts / Le Blanc Spa Resorts hotel.
• Paid room reserved at Moon Palace Cancun or Moon Palace Jamaica = complimentary room at any hotel except for Le Blanc Spa Resort Cancun/Los Cabos and The Grand at Moon Palace.
• Paid room reserved at Beach Palace, Sun Palace, Playacar Palace, Cozumel Palace or Isla Mujeres Palace = complimentary room at any of these same 5 resorts.Complimentary room cannot be combined with other promotions, including but not limited to, resort credit, free transfers, unlimited spa and unlimited golf. Any modifications to the reservation dates of the complimentary room are subject to availability, and must be made seven (7) days prior to the arrival date, at the latest. In the event of a no-show or cancelation the complimentary room stay will automatically be rendered null and void. In the event of an early check-out, the remaining dates of the complimentary room stay will automatically be lost, and may not be transferred or redeemed for cash. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time. Promotion applies to Social Groups and Weddings, with a maximum of four (4) rooms per group. Not applicable to travel agent rate, tour operator, FAM trips, site inspections, complimentary, compensatory stays or any other rate-reduced promotions in the market. Not redeemable for cash. Promotion not applicable for meetings, incentives, conventions or exhibitions. Golf not available at Moon Palace Jamaica. For the paid room, minimum (5) night stay required for Free Airport Transfer to and from Cancun International Airport (Cancun) and Kingston International Airport. Free transfers apply exclusively to and from Cancun International Airport (Cancun), Montego Bay or Kingston International Airports (Jamaica). *Complimentary sea transportation to Isla Mujeres subject to specified schedules, days and weather conditions. Please refer to website for further details. Free Airport Transfer not applicable for Cozumel Palace or Isla Mujeres Palace. Further terms and conditions may apply.